Ropecon 2012 © Marko Saari

Ticket Sales F.A.Q.

Frequently asked questions

I’m a caretaker and the person I’m assisting has bought a ticket to the event. Do I need to buy a ticket?

  • A caretaker or assistant can enter the event without a fee when accompanying the assisted person. The caretaker will be given a badge with the same validity duration as the assisted person’s ticket. The caretaker is not allowed to take part in any programme without the assisted person.

My child is 13. Do I need to buy an adult ticket for them?

  • Yes. Children’s tickets are only for ages 12 and younger. According to tradition, a person aged 13 or above is considered an independent and active participant of the event and will be sold a full-priced ticket. For all ticket terms and conditions see our website:

Siblings of 4, 7, 11, 13-year-old and I (17-year-old) are coming to Ropecon for the weekend. Can we use one family ticket packet to get in?

  • The Family Ticket Packet consists of two full-priced tickets and 1-3 children’s tickets. These tickets follow the conditions of those tickets: adult ticket is needed for anyone aged 13 or above and children are considered between the ages 7-12. In this case the 4-year-old enters for free, 7 and 11-year-olds should have a children’s ticket, and 13 and 17-year-olds should use full-priced tickets. However, all children’s ticket holders need to have a parent or guardian who is of age to accompany them throughout the event.  This is why the Family Ticket Packet is not applicable for the group you presented. 

I have bought the family ticket, but some of the family members can’t be there to pick up their wristbands at the same time. What do I do?

  • All wristbands included in  the Family Ticket Package can be exchanged at once even if all the users are not present upon receiving the tickets. However, after the wristbands have been handed over to the customer, the customer is responsible for them. A lost wristband will not be replaced. A wristband can be replaced only in exchange if a broken band produced upon exchange.

My wristband it too tight/loose/broken/caused an allergic reaction. What do I do?

  • If there’s a problem with your wristband, ask for an exchange in at ticket sales or during the night from info. Do not throw away the wristband as you can get a replacement only against handing over the original band at the counter. 

Do I need to keep the wristband on for the whole event?

  • Yes. The wristband should be kept on during it’s valitidy. This means a weekend band should be kept on all weekend long and a one day band for the duration of that day. 

Can I pay my for ticket with E-passi/Smartum/Culture Benefit?

  • These are not applicable payment methods at present. We are investigating the possibility of paying with cultural benefits and will inform about our solution as soon as we find it.

I’ve applied for Fairy Godparent Ticket and Ropecon social media said everyone who applied got one. I have applied for a ticket and have not received it to my email. What should I do??

  • Firstly, check your Spam folder in case the message got sorted there. If you still find no ticket, please contact lipunmyynti(at) 

I’m coming to perform at Ropecon, but they can’t find my badge. What do I do?

  • Performers are given wristbands and no longer badges. Show Your identification at the free ticket counter. If you are replacing someone and your name cannot be found, please be ready to provide proof that you are coming to replace a person we are expecting. 

updated 25.1.2024